Can I pay the tutor in person with cash?We do not accept cash as a form of payment. All transactions must be done through the TUEX app, at the time of booking.

How do I communicate with the tutor?Please use our in-app messenger or click on the “Ask me a question” to communicate with the tutor.

What do I do if the tutor does not show up or if I have problems?Contact us at info@tuex.ca. Please include your phone number in the email.

Where do I meet my tutor?Some tutors are willing to travel to your preferred location. Please confirm with your tutor via the in-app messenger.